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== Copilot in/for Service ==
== Copilot in/for Service ==
Copilot <i><b>in Service refers</i></b to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot <i><b>for</i></b Service refers to the stand-alone copilot for Dynamics 365 Service.
Copilot <i><b>in</i></b> Service refers to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot <i><b>for</i></b Service refers to the stand-alone copilot for Dynamics 365 Service.
* [https://cloudblogs.microsoft.com/dynamics365/it/2024/01/04/knowledge-management-best-practices-for-copilot-ingestion/ Knowledge management best practices for Copilot ingestion]
* [https://cloudblogs.microsoft.com/dynamics365/it/2024/01/04/knowledge-management-best-practices-for-copilot-ingestion/ Knowledge management best practices for Copilot ingestion]