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{{Infobox main features
|title = Dynamics 365
|image = Dynamics365_scalable.svg
|usecases = A suit of Business Applications from Microsoft
|publicpreview =
|generalavailability =
|officialblog = [https://cloudblogs.microsoft.com/dynamics365/ Dynamics 365 Blog]
|ytchannel = [https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ Microsoft Dynamics 365]
|twitter = [https://twitter.com/MSFTDynamics365 @MSFTDynamics365]
|msdocs = [https://docs.microsoft.com/en-us/dynamics365/?WT.mc_id=DX-MVP-5003780 Dynamics 365 Startpage]
|mslearn = [https://docs.microsoft.com/en-us/learn/dynamics365/ Dynamics 365 in MS Learn]
|forum = [https://community.dynamics.com/ Dynamics 365 Community]
|ideas = [https://experience.dynamics.com/ideas/ Dynamics 365 ideas]
}}
Microsoft Dynamics 365 is a product family from Microsoft. It consists of software which supports Customer Relationship Management processes (former [[Microsoft Dynamics CRM]]) as well as other processes. The former CRM functionality can now be found in a number of [[model-driven apps]], sometimes still referred to as "Customer Engagement (CE) apps".
Sales
== Customer Engagement apps ==
According to [https://docs.microsoft.com/en-us/dynamics365/admin/admin-guide this page] in Microsoft Docs Microsoft is not calling the former CRM functionality CE apps anymore. Anyway, below are the apps which were referred to as CE apps.
* [[Dynamics 365 Sales]]
* [[Dynamics 365 Customer Service]]
* [[Dynamics 365 Marketing]]
* [[Dynamics 365 Field Service]]
* [[Dynamics 365 Project Service Automation]]
Customer Service
== Other Dynamics apps ==
* [[Dynamics 365 Customer Voice]]
* [[Dynamics 365 Human Resources]]
== Microsoft Resources ==
* [https://docs.microsoft.com/dynamics365/ Dynamics 365 in MS Docs]
== Community Resources ==
* [https://www.linkedin.com/smart-links/AQGwPSdxmQpYFA/d6b1ab12-4262-44ac-80eb-6f72cbb70263 MICROSOFT DYNAMICS Ecosystem Map February 2022] by Andries Klumpenaar
* [https://www.linkedin.com/ambry/?x-li-ambry-ep=AQLLr7UtqlS0vQAAAX-rQsOJisPiOlOvyThX89fszrsSdlbYl5MoEuM002Fb7zIoZle1uQTYIwbArsE7rCVpqoeljdFgkUgZBhbrVZeFl5kFCRrPoeDOI2nJZVJVeYit0p_7em6eeYcGFqdffKjWPQ2n-b3v-zdp91Xm2XV7YZ5aUOBgvGLccjaBof5rS6G0XbFsspBOf5FKnqdPYzPZccI4-YfivYDtkrVAVKlXnxa_Il8YM4Cf-K9yZ7VH5xGDSaRyq-0ZG0pF6FsC3-jRa0L7K9DSPE7bOiZOl0FS9NmwLcnVelh7Yjv4vj1jXZrMB-04ZuNSExORUHWujz_gt4_1txz5j8ywPxhVjr3dGCaHG1otfq4hwfU3UklN7t9oj7PS6tIzxgERF_rS84vb3TYkZ8DAWWmp73DygAkI9c0fY4FbHx4FSZXdnduGA7_n6GU6XaezxqfOMFG3xqtLcfZDzIDH-RkTV3aceqtdcwbF5IrJMRQczDHSpNfYMA Download one slide version of MICROSOFT DYNAMICS Ecosystem Map February 2022] by Andries Klumpenaar