Copilot

Copilot Studio

In November 2023, Microsoft Power Virtual Agents became a part of the Microsoft Copilot Studio. Read the announcement of the PVA blogg.

Copilot in/for Sales

Copilot in Sales refers to the built-in copilot functionality in Dynamics 365 Sales. Copilot for Sales refers to the stand-alone copilot for Dynamics 365 Sales.

Copilot in/for Service

Copilot in Service refers to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot for Service refers to the stand-alone copilot for Dynamics 365 Service.

• Knowledge management best practices for Copilot ingestion

Microsoft Resources

• Intro to Power Platform Copilots by April Dunnam as part of the Hack Together: Power Platform AI Global Hack 2023
• Getting Started with Copilot for Power Platform: A Guide for Computer Science Students

Microsoft Learn

• AI Copilot Overview - Power Apps
• Get started with Copilot in cloud flows

Copilot in Dynamics 365

• Microsoft Copilot for Sales documentation

Other resources

• Microsoft Copilot in Wikipedia