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== How to get started ==
== How to get started ==
1. If you do not have the app installed, [https://appsource.microsoft.com/en-us/product/dynamics-365/mscrm.fa50aa98-e8bb-4757-83ce-6d607959b985 get it from AppSource].
1. If you do not have the app installed, [https://appsource.microsoft.com/en-us/product/dynamics-365/mscrm.fa50aa98-e8bb-4757-83ce-6d607959b985 get it from AppSource].
2. Configure Serverside-Synchronization (Admin Center -> the environment -> Settings -> E-mail -> Email Settings (Admin Center).
2. Configure server-side synchronization (Admin Center -> the environment -> Settings -> E-mail -> Email Settings -> Server Profile.
3. Approve, test & enable mailboxes for the user's (start with one as a test): Admin Center -> the environment -> Settings -> E-mail -> Mailboxes
3. Approve, test & enable mailboxes for the user's (start with one as a test): Admin Center -> the environment -> Settings -> E-mail -> Mailboxes
Mark the users which should have the Outlook App and click on "Approve E-mail". For the same users, click on "Test and Enable Mailbox". You will need to be a Global Admin.
Mark the users which should have the Outlook App and click on "Approve E-mail". For the same users, click on "Test and Enable Mailbox". You will need to be a Global Admin.
4. Add the app to the users. Admin Center -> the environment -> Settings -> Resources -> Dynamics 365 for Outlook. Here all users which have had their mailboxes approved will be shown and we have the possibility to add the app for Outlook to them. Please note you can configure it so that the app is added automatically for all users that have their mailboxes approved (checkbox on that page).
4. Add the app to the users. Admin Center -> the environment -> Settings -> Resources -> Dynamics 365 for Outlook. Here all users which have had their mailboxes approved will be shown and we have the possibility to add the app for Outlook to them. Please note you can configure it so that the app is added automatically for all users that have their mailboxes approved (checkbox on that page).
5. Go to the user's Outlook and verify that the app is working (that you have the Dynamics 365 option, it loads correctly and you can track e-mails.
5. Go to the user's Outlook and verify that the app is working (that you have the Dynamics 365 option, it loads correctly and you can track e-mails.